Sanskriti Fancy Dresses

This Shipping Policy explains how orders are processed, dispatched, and delivered for purchase orders, rental orders, and bulk event orders placed with Sanskriti Fancy Dresses.

Because many of our products are ordered for school functions, cultural events, performances, and time-bound occasions, customers are requested to place orders in advance and read this policy carefully before confirming an order.

1. Scope of This Policy

This policy applies to:

1.1 Purchase Orders

Ready products ordered for direct purchase.

1.2 Rental Orders

Costumes booked on rent for a limited period.

1.3 Bulk Orders

School, group, performance, or event-based orders involving multiple pieces, size coordination, or accessories.

2. Order Processing

2.1 Processing Time

Orders are processed only after:

• final order details are confirmed
• required payment or advance is received
• size, quantity, and accessory requirements are clearly shared

2.2 Standard Processing

Ready single-piece orders are generally processed within 1 to 3 working days.

2.3 Bulk or Coordinated Orders

Bulk orders may require additional processing time depending on:

• number of costumes
• sizes shared
• accessory requirement
• event date
• customization or alterations, if any

2.4 Peak Season Delay

Processing may take longer during high-demand periods such as Annual Day, Republic Day, Independence Day, festive school events, and major performance seasons.

3. Dispatch Timelines

3.1 Dispatch After Processing

Once an order is processed, it is dispatched through a courier, transport partner, or other suitable delivery method.

3.2 Estimated Dispatch Window

• Single ready orders: usually within 1 to 3 working days
• Bulk orders: as per agreed schedule
• Rental orders: according to confirmed event date and item availability cycle

3.3 Final Confirmation Rule

All orders are dispatched strictly according to the final details confirmed by the customer through official communication.

4. Delivery Timelines

4.1 Estimated Delivery

Delivery time depends on destination, courier network, and local serviceability.

Typical estimated timelines:

• Metro and major cities: 2 to 5 working days
• Other serviceable locations: 3 to 7 working days

4.2 Delivery Timelines Are Estimates

Delivery timelines are estimates only. They are not guaranteed delivery commitments.

5. Urgent and Event-Based Orders

5.1 Event Date Must Be Shared

If your order is for a specific event, performance, school function, or stage program, you must clearly share the event date before order confirmation.

5.2 Early Ordering Recommended

Customers are strongly advised to order well in advance. Last-minute bookings carry a higher risk of dispatch or delivery delay.

5.3 Best-Effort Handling

Urgent orders are handled on a best-effort basis, subject to stock readiness, confirmation timing, and courier movement.

5.4 No Automatic Refund for Missed Event After Dispatch

If an order is dispatched on time but reaches late due to courier delay, route delay, weather issue, transport issue, or local delivery issue, it will not qualify for automatic refund.

6. Customer Responsibility for Address and Contact Details

6.1 Correct Delivery Information

Customers must provide:

• complete address
• correct pin code
• active mobile number
• recipient availability details where needed

6.2 Wrong or Incomplete Details

If delivery fails or is delayed because of:

• wrong address
• incomplete address
• wrong phone number
• customer not answering courier calls
• customer not available at delivery time

then the resulting delay, return, or re-dispatch cost will be the customer’s responsibility.

7. Courier Limitations

7.1 Third-Party Delivery Network

Once dispatched, delivery is handled by third-party courier or transport partners.

7.2 What We Can and Cannot Control

We can help with dispatch, tracking support, and follow-up.
We cannot fully control:

• transit delay
• local courier delay
• weather disruption
• route changes
• remote-area service issues
• failed delivery attempts by customer-side unavailability

8. Non-Serviceable or Limited-Service Areas

Some locations may have:

• delayed service
• restricted service
• no standard courier access

If we identify such a case before dispatch, we may:

• inform the customer
• request an alternate address
• suggest another feasible delivery method, if available

9. Bulk Order Shipping

9.1 Bulk Dispatch Basis

Bulk orders are prepared and dispatched according to:

• final quantity shared
• final sizes shared
• confirmed accessories requirement
• event date provided by the customer

9.2 Split Dispatch

Where required, bulk orders may be dispatched:

• in one lot, or
• in parts, depending on readiness and coordination

9.3 Change After Confirmation

Any change in size, quantity, theme, or accessories after final confirmation may delay dispatch and may not always be accommodated.

10. Rental Order Dispatch and Return Coordination

10.1 Rental Dispatch

Rental orders are scheduled based on:

• event date
• prior inventory commitments
• expected return cycle of the costume

10.2 Delivery Does Not Extend Rental Duration

Unless clearly agreed in writing, delivery delay does not automatically extend the rental return date.

10.3 Separate Return Obligations

Return deadlines, damage handling, missing accessories, and late return charges for rental orders are governed by the Rental Terms & Conditions page.

11. Failed Delivery Attempts

If delivery fails because the recipient is unavailable or unreachable, the order may:

• be re-attempted by the courier, or
• be returned to origin

In such cases:

• additional delivery charges may apply
• re-shipping may require customer approval and payment
• the business will not be responsible for delay caused by failed delivery attempts on the customer side
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12. Reporting Delivery Issues

12.1 Delivery-Related Complaints

If you face a delivery issue, please contact us within 24 hours of:

• actual delivery, or
• expected delivery problem becoming known

12.2 Required Information

Please share:

• order number
• customer name
• issue details
• photos, if package or item condition is involved

13. Need Help?

For shipping-related help, contact:

Email: support@sanskritifancydresses.in
Phone / WhatsApp: +91-93540 79741

For urgent and bulk orders, we strongly recommend contacting us before final payment.