Shipping Policy
At Sanskriti Fancy Dresses, we are committed to providing a smooth and reliable delivery experience for all customers across India. This Shipping Policy explains the key terms and conditions related to the shipping, handling, and delivery of costumes and accessories ordered through our platform: www.sanskritifancydresses.in
By placing an order, you agree to the terms mentioned below. Please read this policy carefully before purchasing.
1. Shipping Charges
- Free Shipping is applicable on all prepaid orders above ₹1499 within India.
- For orders below ₹1499, a standard shipping charge of ₹100 is applicable.
- Cash on Delivery (COD) orders may attract an extra charge of ₹50–₹100 depending on location.
- All shipping charges (if applicable) will be clearly visible during checkout.
2. Delivery Timelines
- Orders are dispatched within 24–48 business hours after payment confirmation (excluding Sundays and public holidays).
- Standard delivery timelines:
- Metro Cities: 2–5 business days
- Tier 2/3 Cities: 3–8 business days
- Remote/Outstation areas: 5–10 business days
- Delays may occur due to unforeseen events like festivals, weather, courier issues, or government restrictions.
3. Order Tracking
- Once your order is dispatched, you will receive an email and SMS with a tracking ID and courier partner link.
- You can track your order in real-time using the provided tracking number within 24 hours of dispatch.
- Multiple-item orders may be shipped in separate packages with separate tracking.
4. Packaging & Handling
- All costumes and accessories are packed hygienically and securely to ensure safe delivery.
- Each costume is steam-ironed and sanitized before dispatch.
5. Delivery Issues
If you face issues like:
- Delayed delivery
- Wrong address provided
- Package returned due to non-availability
Please contact us within 48 hours of expected delivery date. If your order is returned to us undelivered, we can reship it upon payment of additional shipping charges.
6. Self-Pickup
Currently, self-collection/pickup option is not available. All orders are shipped directly to your provided address.
7. Operational Hours
- Orders are processed from Monday to Saturday, 10 AM to 6 PM
- Orders placed after hours or on holidays are processed on the next working day.
8. Policy Updates
Sanskriti Fancy Dresses reserves the right to update this Shipping Policy anytime based on logistics, regulations, or internal process changes. Please refer to this page periodically for the latest information. The policy effective on the date of your order shall apply.
9. Contact Us
If you have any questions related to shipping or delivery, feel free to contact us:
- 📧 Email: support@sanskritifancydresses.in
- 📞 Phone / WhatsApp: +91 9205271296
- 💬 Chat support available: Monday to Saturday, 10:00 AM – 6:00 PM