Cancellation Policy
At Sanskriti Fancy Dresses, every order is prepared with great care and responsibility. Since many of our costumes are made ready for specific occasions or rentals, we follow a structured cancellation process. Please read the details below carefully before placing your order.
1. Cancellation of Orders (Before Dispatch)
You may cancel your order only before it is dispatched from our warehouse.
- To cancel, email us at support@sanskritifancydresses.in or WhatsApp us at +91 9205271296 with your Order ID within 12 hours of placing the order.
- If the order has not been packed or shipped yet, we will process the cancellation without any charges.
- For prepaid orders, refunds will be initiated to the original payment method within 7–14 business days.
- For Cash on Delivery (COD) orders, no refund is needed — your order will simply be cancelled.
2. Cancellation After Dispatch (Not Allowed)
- Orders once dispatched cannot be cancelled, whether it is a sale or rental item.
- For rental orders, preparations begin immediately after booking (including cleaning, sanitization, and packaging), so cancellation after processing is not permitted.
- If delivery is refused by the customer at the time of arrival, shipping charges and ₹100 handling fee will be deducted in case of refund-eligible products.
3. Cancellation of Rental Bookings
- Rental bookings are time-sensitive, hence cannot be cancelled once confirmed and processed.
- No refunds will be applicable for missed events, change of plans, or wrong size selection after order confirmation.
- Customers are advised to confirm size, dates, and product details carefully before booking.
4. What If We Cancel?
In rare cases, your order may be cancelled by us due to:
- Product unavailability
- Incomplete address or unreachable contact number
- Payment failure or fraud detection
- Logistics limitations for your pincode
In such cases, our team will contact you and initiate a full refund (if prepaid) within 7–14 working days.
5. Policy Modifications
Sanskriti Fancy Dresses reserves the right to change or update this Cancellation Policy at any time without prior notice. Please refer to this page regularly for the latest version.
6. Contact for Cancellations
Need help with cancellation?
- 📧 Email: support@sanskritifancydresses.in
- 📱 WhatsApp: +91 9205271296
- 🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM
By placing an order on our website, you agree to the terms stated in this Cancellation Policy.